Information & Content
While we have made best endeavors to ensure that the information and content on the Website are accurate and timely, there may be inadvertent errors. We do not warrant or guarantee that the information and content on the Website is accurate, complete, up-to-date or error-free. We reserve the right to amend and change at any time.
Acceptance of Order
After you placed an order to purchase goods through this Website , a confirming receipt of your order will send to you by email. Your receipt of such email, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. While we generally will try our best effort to satisfy your order, we may choose not to accept part of order or limit any order quantity due to shortage of stock, pricing error, delivery problem, failure to verify payment or other errors, even you have made payment to us.
The prices of the goods on the website are calculated in Hong Kong dollars.
Allregular-priced items purchased in our online store can be returned to us within 3 days from the date of receipt.
Butit must meet the following requirements:
Returned items must have tags still on and be returned in original product packaging.
Discounted items are final and cannot be returned or exchanged.
The product related accessories, manuals... etc. must be complete.
The product's surface is intact, with no scratches, no abrasion (breakage), no bumps, no use, no disassembly... etc.
The performance of the product is intact and can maintain the original quality, function... etc.
The overall condition of the product must be suitable for secondary sales.
Remarks:
Several types of goods are exempt from being returned. Custom-made or per-ordered goods such as company stamps, art papers or special-size papers cannot be returned. We also do not accept products that are intimate or sanitary goods, liquids or gases.
The refund amount for is the order price of the item minus logistics fees, restocking fees(5.5%) etc.
The freight incurred during the return/exchange is borne by the customer.
Each item can only be returned once.
We reserves the right to change the above terms and conditions without prior notice.
In case of any dispute, we reserves the right of final decision.
RefundProcedure:
After receiving the returned product and confirming that there are no defects, the refund will be issued to customer's store credit account within 7 working days. There is no expiry date for the refund. Store credit can be redeemed during the next purchase. No other refund method is available.