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Recognized by the Hong Kong government as an approved supplier, we accept government procurement P-Card payments 💳.

Return Policy

You are advised to check these Terms And Conditions on this page if you wish to order goods on this Website, please ensure you are aware of and understand the Terms which will apply at that time. By submitting order we assume you accept these Terms and Conditions. If you do not wish to accept these Terms , please do not submit any order through this Website.

Information & Content
While we have made best endeavors to ensure that the information and content on the Website are accurate and timely, there may be inadvertent errors. We do not warrant or guarantee that the information and content on the Website is accurate, complete, up-to-date or error-free. We reserve the right to amend and change at any time.

Acceptance of Order
After you placed an order to purchase goods through this Website , a confirming receipt of your order will send to you by email. Your receipt of such email, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. While we generally will try our best effort to satisfy your order, we may choose not to accept part of order or limit any order quantity due to shortage of stock, pricing error, delivery problem, failure to verify payment or other errors, even you have made payment to us.
Orders that fail to complete the confirmation process will also be automatically deleted within 7 days.

Price
The prices of the goods on the website are calculated in Hong Kong dollars.
We reserves the right to correct pricing errors that may inadvertently occur. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

Limit of Liability
The Company excludes all liability or responsibility for any cost, claim, damage or loss to the Customer or any person whether direct or indirect of any kind including loss of revenue, loss of profits or any consequential loss in contract, tort or under any statue or otherwise (including negligence arising out of or in any way related to this Agreement). Save that nothing herein shall limit the liability of the Company for death or personal injury arising from its negligence.

The Company will use its reasonable endeavours to ensure that the contents and Product / Service descriptions in the Online Store are accurate and complete but cannot guarantee that all the contents and Product / Service descriptions are accurate, complete, updated and free of error. The Company shall not be liable for any errors of information posted in the Online Store. The Company shall have the right to, from time to time, modify or correct any errors or omissions in the Online Store or in any product sales materials, quotations, orders or other materials without incurring any liability.

Price of a Product and the savings under different promotional offer may vary. The Company does not guarantee that the price shown in shopping cart of the Online Store is the best price that the Customer can get for the Product.

In case of disputes, the decision made by the Company shall be final and conclusive.

Membership
Membership and registration information will be terminated and deleted if there is no activity within 2 years.

Return & Refund Policy

Allregular-priced items purchased in our online store can be returned to us within 3 days from the date of receipt.

Butit must meet the following requirements:

  • Returned items must have tags still on and be returned in original product packaging.

  • Discounted items are final and cannot be returned or exchanged.

  • The product related accessories,  manuals... etc. must be complete.

  • The product's surface is intact, with no scratches, no abrasion (breakage), no bumps, no use, no disassembly... etc.

  • The performance of the product is intact and can maintain the original quality, function... etc.

  • The overall condition of the product must be suitable for secondary sales.


Remarks:

  • Several types of goods are exempt from being returned. Custom-made or per-ordered goods such as company stamps, art papers or special-size papers cannot be returned. We also do not accept products that are intimate or sanitary goods, liquids or gases.

  •     The refund amount for is the order price of the item minus logistics fees, restocking fees(5.5%) etc.

  •     The freight incurred during the return/exchange is borne by the customer.

  •     Each item can only be returned once.

  •     We reserves the right to change the above terms and conditions without prior notice.

  •     In case of any dispute, we reserves the right of final decision.


RefundProcedure:

  •  After receiving the returned product and confirming that there are no defects, the refund will be issued to customer's store credit account within 7 working days. There is no expiry date for the refund. Store credit can be redeemed during the next purchase. No other refund method is available.